Legal
Privacy Policy
This policy explains how Sylveron Group handles information submitted through this website and during client engagements.
Information We Collect
We collect the information you choose to provide through our inquiry form, including your name, business name, email address, country, telephone number where supplied, and the details you share about your business requirements.
We also collect limited technical information generated automatically when you visit this website, such as browser type, device type and general location derived from your IP address.
How We Use Information
Information submitted through this website is used to respond to your inquiry, to prepare for a discovery conversation, to scope a potential engagement, and to maintain records of our communications with you.
We do not sell your information, and we do not share it with third parties for marketing purposes.
Lawful Basis
Where you submit an inquiry, we process your information on the basis of your consent and our legitimate interest in responding to business inquiries and delivering services you have requested.
Data Sharing
We may share limited information with service providers who support our operations, such as email, hosting and business software providers. These providers process information on our behalf and under contract.
We may disclose information where required to do so by law.
Data Retention
We retain inquiry information for as long as necessary to respond to your inquiry and to maintain reasonable business records. Client engagement records are retained for the duration of the engagement and for a reasonable period afterwards.
Security
We apply appropriate organizational and technical measures to protect information from unauthorized access, loss or misuse. No transmission over the internet can be guaranteed as completely secure.
Your Rights
Depending on your location, you may have the right to request access to the information we hold about you, to request correction or deletion, to object to processing, or to withdraw consent.
To exercise any of these rights, contact us using the details on our contact page.
Cookies
This website may use essential cookies and similar technologies to operate correctly and to understand general usage. You can control cookies through your browser settings.
Changes to This Policy
We may update this policy from time to time. The version published on this page is the current version.
